Each 15 March the consumer movement unites to highlight a pressing issue facing consumers globally.

This World Consumer Rights Day will spark the first-ever global conversation on the consumer vision for fair digital finance. 

Digital technologies are reshaping payments, lending, insurance, and wealth management, becoming a key enabler for consumers of financial services. However, in recent years and exacerbated by the COVID-19 pandemic, consumers are increasingly exposed to scams, frauds, phishing, and data malpractices. Consumers who experience economic hardship are particularly vulnerable to these harms. 

To address the most pressing issues faced by consumers in digital finance, Consumers International and our global Membership developed a Consumer Vision for Fair Digital Finance. The Vision sets out questions for decision-makers from a consumer rights perspective to build a digital financial marketplace that is inclusive, safe, data protected and private, and sustainable for everyone.  



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